Last Updated: October 2025
1. Introduction
These Terms of Service (“Terms”, “Agreement”) govern the relationship between Adnza (“Company”, “we”, “our”, “us”) and any client, visitor, or user (“you”, “your”) who accesses our website or engages with our services, including branding, organic marketing, and paid marketing solutions.
By accessing our website or requesting any services from Adnza, you agree to be bound by these Terms. If you do not agree, you should refrain from using our website or services.
2. About Our Services
Adnza is a professional marketing agency offering:
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Branding & Strategy
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Organic Marketing (SEO, Content, Social Media)
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Paid Marketing (Meta, Google & LinkedIn Ads)
All services are customized based on client requirements. Services begin only after written confirmation, acceptance of proposals, or project briefs exchanged via email or official communication.
3. Client Responsibilities
To ensure successful delivery of services, clients agree to:
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Provide accurate business information, brand guidelines, or project requirements
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Respond to communication and feedback requests promptly
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Provide necessary account access (e.g., ad accounts, analytics) if required
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Approve or review deliverables within reasonable timeframes
Failure to provide materials or approvals may delay timelines, for which Adnza is not responsible.
4. Intellectual Property & Usage Rights
4.1 Client Materials
Any content, brand assets, or data shared by the client remain their property. Clients grant Adnza a limited, non-exclusive license to use these materials solely for service delivery.
4.2 Work Created by Adnza
Upon full project completion and approval, ownership of brand strategy documents, ad creatives, content, or other deliverables is transferred to the client, unless otherwise specified in an agreement.
Adnza may retain the right to showcase non-confidential work samples for portfolio, awards, or case studies, unless the client requests confidentiality in writing.
5. Confidentiality
We respect all client information, including strategies, budgets, and operational data. We will not disclose any proprietary or business-sensitive information to third parties, except as required by law or with client consent.
Clients also agree to maintain confidentiality regarding Adnza’s methodologies, templates, frameworks, pricing, or internal processes.
6. Service Communication
Official communication occurs through:
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Email (info@adnza.com)
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Scheduled calls or meetings
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Written project documentation or proposals
Verbal discussions are not considered binding unless confirmed in writing.
7. Project Timelines & Revisions
All timelines are estimates and depend on:
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Client feedback and approvals
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Access to required resources
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Scope clarity
Reasonable revisions are included as per project scope. Additional changes or major redirections may be considered out of scope and billed or scheduled separately.
8. Third-Party Tools & Platforms
Adnza may use third-party platforms such as:
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Google Analytics, Search Console
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Meta Business Manager, Google Ads, LinkedIn Campaign Manager
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Content or design tools (e.g., Canva, Adobe)
Adnza is not liable for any disruption or changes in service resulting from third-party platform issues, policy changes, account suspensions, or data loss outside our control.
9. No Guarantees or Warranties
Marketing results involve external factors such as algorithms, market competition, platform policies, and client offerings.
Therefore, while Adnza strives for optimal performance, we do not guarantee specific rankings, traffic volumes, leads, sales, or revenue outcomes unless expressly stated in a written agreement.
10. Limitation of Liability
To the maximum extent permitted by law:
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Adnza shall not be liable for indirect, incidental, or consequential damages.
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Adnza’s total liability shall not exceed the total amount paid for the specific service or project.
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Clients are responsible for reviewing and approving final outputs before public use.
11. Termination of Services
Either party may terminate services by written notice.
Reasons for termination may include:
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Breach of terms
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Failure to provide required resources
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Misuse of deliverables or unethical use of marketing platforms
Upon termination, all approved work delivered remains the client’s property. Pending work and resources remain with Adnza.
12. Indemnity
Clients agree to indemnify and hold Adnza harmless against claims arising from:
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Misuse of campaign assets
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Violation of third-party rights
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Content accuracy, false claims, or unverified advertising materials provided by the client
13. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in India.
14. Amendments to Terms
Adnza reserves the right to update or modify these Terms at any time. Changes will be published on this page with a revised “Last Updated” date. Continued use of the website or services following changes implies acceptance.
15. Contact Information
For questions about these Terms:
Adnza
Email: info@adnza.com
Jurisdiction: India
By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.